At Vagascape, our goal is to ensure customer satisfaction. If you are not fully satisfied with your purchase, we are here to help.
Returns Our return policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging. Several types of goods are exempt from being returned, such as perishable goods and discounted products.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at service@vagascape.com.
Shipping You will be responsible for paying for your own shipping costs for returning your item, except in cases where the product is defective. Shipping costs are non-refundable.